Privacy Policy
At Robbie's Automotive Service Center LLC, safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit or use our services. We are committed to transparency and respect for your privacy rights under applicable laws.
Information We Collect
We collect information to provide you with exceptional automotive service and maintain clear communication. Types of information we gather include:
- Personal Identification Details: Name, phone number, email address, and mailing address.
- Vehicle Information: Make, model, year, and service history.
- Payment Information: Payment details for invoicing and transactions, processed securely.
- Digital Inspection Data: Photos and videos related to vehicle diagnostics, always shared with your explicit consent.
- Usage Data: Information on how you interact with our website and services, gathered through cookies and similar tracking technologies.
How We Use Your Information
Your data supports our mission to deliver transparent, expert automotive care responsibly. We use it to:
- Provide and manage your service appointments and vehicle maintenance.
- Communicate important updates, offers, and service reminders.
- Enhance our digital inspection process by sharing accurate photos and videos.
- Process payments securely and maintain accurate billing records.
- Improve website functionality and user experience based on usage insights.
- Comply with legal obligations and resolve disputes.
Data Sharing and Security
We do not sell or rent your personal information. Sharing is limited to trusted third parties involved with our operations only:
- Certified technicians and service staff handling your vehicle repairs.
- Payment processors who securely handle your financial transactions.
- Service platform providers assisting with digital inspections and communications.
- Legal or regulatory authorities when required by law.
Robust security measures, including encryption and restricted access protocols, are in place to protect your data from unauthorized use or breaches.
Your Rights and Choices
You have the right to access, correct, or request deletion of your personal information. You can:
- Contact us via [email protected] for any inquiries or requests.
- Opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
- Manage cookie preferences through your browser settings.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and collect anonymous data to improve our services. Cookies help us remember your preferences and analyze site traffic.
You may disable cookies through your browser; however, some features may not function optimally if cookies are disabled.
Updates to This Policy
We periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.
Contact Us
If you have questions or concerns about your privacy or this policy, please contact us:
Robbie's Automotive Service Center LLC
3475 Riverwatch Parkway, Suite 400
Augusta, GA 30907
Phone: (706) 426-7306
Email: [email protected]
Thank you for trusting us with your vehicle and your personal information.